So my question is, after the update, does the remote machine keep its settings from the previous version, if yes then how can i force the update to add settings that i choose rather then it using the old one? is that possible at all? So i thought why not using this update option (which im gonna have to do anyway) to add that one setting i forgot. I dont mind doing that but the thing is that i forgot to add a setting in all the clients iv installed which i do want to correct.
My issue is as follows: Whenever i use the Mini Remote controller to get acces to a computer, it gives me the msg that the client version is not as the remote controller, and then it gives me the option of updating the client agent. We recently had our computer updated which included the installation of Dameware thru a MSI file. Install the Dameware client agent service on Windows computersįor either Dameware Remote Support or Dameware Mini Remote Control, the end user's computer that you want to troubleshoot must have the Dameware client agent installed on it.I am working for a company and we use Dameware for support in our company.
The Dameware client agent establishes communication between the technician's computer and the end user's computer, and without it, a connection between the two computers cannot be made.
You can deploy the Dameware client agent to a single computer or multiple computers. Use Dameware Remote Support to install the client agent service on a batch of remote systems.Deploy custom MSI packages to install the client agent service.If you want to deploy the agent to multiple computers, you can: Install the client agent service manually.Install the client agent service using EXE installers.Install the client agent service using MSI + MST installers.Install the client agent service from the Dameware Mini Remote Control application.Install the client agent service on demand.If you want to deploy the agent to a single computer, you can: To configure a Mac or Linux computer as a remote host, see Configure a Mac or Linux computer as a Dameware Remote Host.
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